Privacy Policy

At Queen Hand & Foot Spa, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following information when you visit our website, make a booking, or use our services:

• Name
• Contact details, including phone number and email address
• Billing information, including credit/debit card details
• Preferences regarding our services
• Feedback or reviews you provide

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process bookings and appointments
• To manage payments and refunds
• To communicate with you about your appointments or services
• To improve our services and tailor them to your preferences
• For internal record keeping and legal compliance

3. Data Security

We are committed to ensuring that your information is secure. We use various physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, please note that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not share your personal information with third parties, except in the following cases:

• When necessary to complete a booking or payment process (e.g., sharing payment information with our payment processing service)
• When required by law, regulatory authorities, or legal proceedings
• With your explicit consent

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyse website traffic and tailor our content to your preferences. You can choose to accept or decline cookies by modifying your browser settings.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Request the deletion of your data
• Withdraw your consent for processing at any time To exercise any of these rights, please contact us via the details below.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us.